1Privacy Policy commitment
This Privacy Policy gives details about how netgerext.net saves, uses, and reveals user data and personal information. Our customers’ privacy and safety matter the most for us. We collect only that information which is required to make Netgear extender and router work properly. We never share or disclose any of user data with third-party website or company. When you provide information to our experts via website or email, you give us approval to use this data for further troubleshooting process. Please read this privacy statement carefully. In case you don’t agree with any of the terms explained in this statement, you are advised to discontinue browsing the website.
2Our confidentiality statement
We guarantee that no user information will be revealed to other third-party website. Moreover, we will never misuse your data for any reason.
3Collection and use of private information
We collect only private information through our website when you get connected with us.
netgerext.net uses this data to contact you regarding support services that you have asked for. We collect some data that is directly provided by customers themselves through the form given on our Site.
4Information usage
When you use our customer support services, we collect your personal information, payment data, and other information. You can ask for a copy or send to data collection that is held by us at any time by contacting us at email support@netgerext.net.
Also, netgerext.net do not store your credit card information or other sensitive data on our servers. For any transaction we use the services of a secure payment gateway to provide safe and secure payment procedures. Your credit card information is never transmitted via our website since the payment gateway is responsible for collecting and encrypting your data. All the information that is collected is used for products and services provision, billing, identification and authentication, services improvement, contact and research.
5The purpose and use of data collected
We collect user data for the following purposes:
Apart from this, netgerext.net uses this information for security, authentication, archiving, and backup processes. This data helps us provide an in-depth knowledge of services we offer along with sending updates.
One can restrict receiving marketing emails by contacting a technician at our website or by email at support@netgerext.net
6Cookies and log files
This website can collect and use information with the help of web beacon, cookies, and other tracking technologies. Cookies are known as small text files that automatically get stored on your device when you visit any Site. Generally, the website uses cookies to know how many users visit it again and to increase continued user visits.
In addition to this, we collect data about our customers’ computer or laptop such as operating system, number of drivers, disk space, processor type, memory space, etc. We collect information about the software like its version and updates.
This website uses ‘tracking tags’ technology that helps us understand the pages which users access. It is also used for customizing and optimizing our website for visitors.
7Remote access
When customers request for remote access during support, we ask date of purchase of PC, laptop, devices make and model number, type of ID number, software and hardware installed, and other related information. This allows our technicians to find and troubleshoot issues without visiting your home or workplace.
Our staff doesn’t take any access to private and confidential data saved on your device or network.
8Diagnostic tool
By using online diagnostic tools, we collect a variety of useful data about the state of your computer and installed programs. All this data is sent to us via security technologies over the internet. Our technicians analyze this information and resolve users’ technical problems.
9The information and emails we may send you
When you use this website or any of its services, it uses your data to send push notifications and emails to your device. We may also send updates regarding our services. In case our customers don’t want to receive any kind of notification from us, contact us at support@netgerext.net.
If necessary, we may send you notifications in case of certain suspended services due to system maintenance. However, customers can not unsubscribe from such kinds of service-based notifications.
10Third-party links
This Website may have access to third-party links, but it is not responsible for any policy or action of external website and company. It’s suggested to review the relevant Privacy Policy of third-party Site.
11Kids under the age of 13
Our website is not meant for kids under the age of 13. Users visiting it should be at least of 18 years. In case we come to know that we have received or collected private data from a child under 13 without the parental permission, we will remove that data from our Site. You can contact us via email if you think that we might have any data from a kid under 13.
12Changes to the private information
Users can change, update or delete their private information given to us via our website or email.
13Updating the Privacy Policy
We can modify or change this policy from time to time. All the changes made by us will be a part of this Privacy Agreement. It is all our customers’ duty to check this document periodically, so that they can fully familiarize with our latest privacy practices. We may send notifications about the changes by either email or other means of communication before updating this Privacy Policy.
14Contacting us
If you have any queries about this Privacy Policy, feel free to ask them by sending an email at support@netgerext.net.
