Netgear Extender Green but No Internet – Troubleshooting

Netgear Extender Green but No Internet – Troubleshooting

The green light on the Netgear extender is a sign that from power to WiFi connection, everything is perfect. But, if you are wondering why is my Netgear extender green but no internet is there, you are on the correct write-up. This post will be the troubleshooting guide for all those users who have performed Netgear extender setup and their extender is not giving them internet connection even after green light.

What Does the Netgear Extender Green Light Actually Mean?

We’ve already told that the green light is a sign that your extender is doing good. But, having a deeper insight into the various lights present on the extender and their green status will help you troubleshoot the issue easily. FYI, 4 lights on the extender go green and their description is given below:

LED Light Green Status Meaning
Router Link LED It represents the best connection between the extender and the root router.
Client Link LED The solid green color of Client Link light means that the connection between your Netgear extender and WiFi-enabled devices is best.
Power LED Your extender is powered on.
WPS LED WPS connection is enabled (WiFi security via WPA or WPA2 is working).

Solutions: Netgear Extender Green but No Internet

Considering that you are now aware of the messages conveyed by the solid green status of various LED lights present on a Netgear range extender, you are all set to troubleshoot the problem of no internet connection. Let’s dive a little deeper and understand what can be done in such a situation.

1. Ping the Router First If Router Link LED is Green

Although the Router Link LED on your Netgear is green, there are chances that the router itself is getting no internet connection. Since the router is an internet source for the range extender, you cannot expect the extender’s clients to get connected to internet even though the light is green. Thus, you should ping your router to verify if the internet connectivity issue is from your ISP’s end. Here’s what you are suggested to do:

Ping Router on Windows Contact
Press Windows + R keys. Open Finder.
Type Cmd and hit Enter. Select Applications > Utilities.
Type ping . Type ping followed by the IP address of router.
Press Enter. Press Enter.

If you get no replies from the ping test, it is a sign that you need to connect with your ISP to verify the internet connectivity problem. However, do not forget to check the LAN connection between your router and the modem before that. If the ping test delivers positive results, you should move to the next technique.

2. Restart the Extender

The internet-related issue can also arise just because of a glitch. Glitches can be resolved by restarting the range extender. You just need to give a shot at the instructions provided below:

  • Disconnect all devices connected to your Netgear WiFi range extender.
  • Now, press the extender’s Power button and unplug it from the electrical outlet.
  • Wait for a few minutes.
  • Re-plug the extender into the wall outlet and press the Power button to turn it on.
  • Wait for the lights to go green.

Once your extender restarts, connect your computer or mobile phone to its network and see if the internet connection restores or not. You can ensure this by trying to perform Netgear Firmware update via

The Final Words

It seems weird when the Netgear extender green but no internet issue shows up. We are being hopeful that after taking reference from the information given above, you will be able to restore the internet connection. On the off-chance, you fail to do so; you are suggested to perform a factory default reset of the extender using the given instructions:

  • Locate the Reset button on your Netgear extender.
  • Press the button using a pin or another sharp object.
  • Hold the button for 7-15 seconds and release it.
  • Set up the extender once again.
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