Not only the Sky Internet, but any internet service can get down if your Netgear WiFi extender working on the outdated firmware version. However, before you step ahead to update the firmware of your Netgear extender, we suggest you ping your WiFi router to verify whether the Sky Internet is really down. For this, simply connect your PC to the router through a cable. You can also make use of the WiFi details of the main router. After that type the IP address of the main router followed by the Ping command into the Command Prompt. If there are no replies, then the Sky internet down situation is real.
You are suggested to get help from the Sky Help team to get the issue resolved. On the off-chance, you are able to ping your router without any error, it can be concluded that the extender is unable to fetch the signals offered by the router that belongs to Sky Internet. Therefore, you are required to perform workarounds. What do you need to do? Let’s find out.
Whenever a Netgear device starts working on a dated (obsolete) firmware version, issues are most likely to show up at the user’s doorstep. Consider yourself lucky as you got to know about this reason this soon.
Therefore, you should focus entirely on updating the Netgear firmware of your Netgear extender. For this, first of all, launch an internet browser on a computer connected to the Netgear_ext network and follow these steps:
Now, check whether the Sky Internet down situation is still making your internet experience worse. If yes, then you are supposed to pay attention to the techniques given in the upcoming section of the write-up. But, before that, focus on learning other reasons due to which you are getting poor Sky internet services through the Netgear range extender.
If not the outdated firmware version, the following reasons might lead you to poor WiFi signals on your wireless clients connected to the extender.
Cause 1: The Netgear extender is not connected to the router properly. Well, this includes wireless and wired connections both. Wireless connection becomes unstable when the distance between devices is not appropriate. On the other hand, a damaged cable tends to cause a shaky wired connection.
Cause 2: Perhaps, the WiFi network of your router is overloaded. Know that when too many devices are connected to a WiFi router at the same time, it has to supply equal bandwidth to all of them. Maybe extra devices are consuming the bandwidth. There are also chances that the router is being accessed by unauthorized clients.
Considering that you are now aware of the reasons causing the Sky Internet down problem while using the Netgear range extender, it is now time to have a quick glance at the solutions to fix the issue.
Connect Your Devices Properly: If your Netgear extender and the main router are joined via a cable, you must ensure that the ethernet cable is well-maintained. In other words, it must be free of wear and tear. In the case of a wireless connection, be very sure that you have not placed the extender and router at a distance more than 8 ft. Do not make the distance zero either.
Disconnect Clients from Router: Heavy network traffic on the router was another reason why you were getting the Sky Internet down problem with the Netgear extender. Thus, you should disconnect a few clients from the router’s WiFi network. In the case of unauthorized uses, use MAC filtering to block them.
Although updating the extender’s firmware, taking care of the extender-router connection, and reducing the host router’s traffic, you can address the Sky Internet down problem with Netgear extender, you need to restart the extender after implementing these fixes.
This will provide your extender with the energy to perform well by fighting unexpected network errors. You can also choose the path of resetting the Netgear extender and setting it up again via mywifiext.net if things do not turn in your favor.
Tags: Sky broadband down, Sky internet down, sky signal problems
